Privacy Policy

1. Information We Collect

We collect essential information required to fulfill your hotel bookings, including your name, email address, phone number, and government photo identification details where mandated by Indian hospitality regulations.

2. Payment Data Security

Your payment details (credit/debit cards, UPI VPA, bank credentials) are processed directly by our PCI-DSS Level 1 compliant gateway partner, Razorpay. We never store or log your card numbers or CVV on our servers.

3. How We Use Your Data

Your contact details are strictly used for booking confirmations, arrival reminder SMS/emails, in-house guest services, and receipt generation. We never sell or lease your personal information to third-party marketers.